Privacy Policy

1. Introduction

Unstuck ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains what personal data we collect, why we collect it, how we use and protect it, and your rights regarding that data when you use the Unstuck application ("App") or visit go-unstuck.com ("Site").

By using the App or Site you agree to the practices described in this policy. If you do not agree, please discontinue use.

2. Data We Collect

Information you provide directly:

• Email address (when you sign up for the waitlist or create an account)
• Subscription preferences (launch notification, survey opt-in)
• Payment information (processed by our payment provider — we never store full card details)
• Content you create in the App (decision titles, options, group names)

Information collected automatically:

• Browser type, operating system, and device identifiers
• IP address and approximate location (country/region)
• Pages visited, time on site, and referral source
• Cookies and similar tracking technologies (see our Cookie Policy)

3. How We Use Your Data

• To send you the communications you opted into (launch notification, surveys)
• To operate, maintain, and improve the App and Site
• To process payments and manage your subscription
• To respond to support requests
• To detect and prevent fraud or abuse
• To comply with legal obligations

We do not sell, rent, or trade your personal data to third parties for their marketing purposes.

4. Legal Basis for Processing (EEA / UK Users)

If you are located in the European Economic Area or the United Kingdom, our legal bases for processing your personal data are:

• Consent — for marketing emails and optional survey participation
• Contract performance — to deliver the subscription service you signed up for
• Legitimate interests — for analytics, security, and fraud prevention
• Legal obligation — where required by law

5. Data Sharing

We share your data only with service providers that help us operate the Service, under strict confidentiality agreements:

• Brevo — transactional and marketing email delivery
• Payment processors — to handle subscription billing securely
• Hosting and infrastructure providers — to store and serve the App
• Analytics providers — to understand how users interact with the Site

We may also disclose your data if required by law or to protect the rights and safety of Unstuck or its users.

6. Data Retention

We retain your personal data for as long as your account is active or as needed to provide the Service. Waitlist signups are retained until you unsubscribe or request deletion. After account closure we may retain anonymised analytics data indefinitely.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you
• Correct inaccurate data
• Request deletion ("right to be forgotten")
• Object to or restrict certain processing
• Data portability (receive your data in a machine-readable format)
• Withdraw consent at any time (this does not affect prior processing)

To exercise any of these rights, email us at [email protected]. We will respond within 30 days.

You may unsubscribe from emails at any time via the unsubscribe link in any email we send.

8. Security

We implement industry-standard security measures including HTTPS encryption, access controls, and regular security reviews. No method of transmission over the internet is 100% secure; we cannot guarantee absolute security but we take reasonable precautions to protect your data.

9. International Transfers

Your data may be processed in countries outside your own. When transferring data from the EEA or UK to countries without an adequacy decision, we rely on standard contractual clauses approved by the relevant authorities.

10. Children's Privacy

The App is not directed at children under 13. We do not knowingly collect personal data from children under 13. If you believe we have inadvertently collected such data, contact us and we will delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated via email or prominent notice on the Site. The "Last updated" date at the top of this page reflects the most recent revision.

12. Contact

Questions or requests regarding your privacy? Contact us: